After almost a year of working from home, Mila’s internal sales team is returning to the company’s Daventry HQ, while the external team is getting out and about again visiting customers safely.
The return has coincided with the promotion of Mila’s national sales manager, Julie Holmes, to a new role as head of Sales, and the recruitment of Ryan Holmes as a new area sales manager.
Julie joined Mila eight years ago and worked across area sales and key accounts before becoming national sales manager in 2018. Her promotion is testament to the commitment and leadership she showed throughout the pandemic, during which time she helped Mila win praise for its efforts to restore normal service after the first lockdown, stay in regular contact with customers, and, above all, keep customers supplied with as much stock as possible.
Ryan, who is no relation to Julie, has already been in the hardware sector for five years, so brings with him a good deal of knowledge and experience which will really benefit all those Mila customers he can now start to visit.
Mila’s managing director, Richard Gyde, said: “One of the big things that Mila customers tell us they like about our service is the partnership that exists between our internal and external sales teams. They work as buddies so that every customer always has someone they can contact about their account, and they share insights and customer knowledge so that we can deliver a service which really adds value.
“Like most businesses, over the past year, we’ve definitely made a success of working from home, but blending that now with time for our teams to be in the office together will undoubtedly give everyone a really welcome boost.
“I know that customers will feel the benefit and I’m sure that all those who are receiving visitors will be pleased to see our team face to face again.”